Our 12-month quality guarantee begins after the elevator has been installed and inspected by our clients.
During our guarantee period, we will esnd our maintenance specialists to maintain the elevator on site. The maintenance cycle will be controlled Twice a month. Our maintenance specialist will submit an elevator maintenance report every three months to our clients, we will fully follow clients’ arrangements if special requirements for maintenance schedule are asked. Should any problems occur during the guarantee period; our company specialist will solve them within 24 hours from the moment of notification. Before the due of the quality guarantee, we will thoroughly inspect and test the elevator free of charge for our clients and resolve existing problems if any. During the guarantee period, clients can contact us via our 24-hour hotline
Sign the maintenance and repair contract with our clients
After signing the contract with our clients, we will send our specialists to repair and maintain the elevator on site, on a regular basis of every 15 days, we will consider our clients’ arrangements if they have any special requirements in terms of repair and maintenance schedule. Our clients can call our 24-hour hotline for emergency service. We provide a thorough inspection annually free of charge, and will repair the elevator at the most favorable price if needed